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Gold Sold issue

"Hi, I have sold my gold, but it has already been 4 days and my payment has still not been credited to my account. Please look into this matter urgently."
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I have sold my gold and not received any payment it's 5th day
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I hv invested in digital gold and after selling the digital gold I hv not yet received the payment from tickertape. This seems to be a pathetic thing when I needed the payment on the urgent basis.
I have sold my gold, but it has already been 3 days and my payment has still not been credited to my account. Please look into this matter urgently.
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