Tickertape Pro membership is mapped against an email address/broker ID which should be used to login to Tickertape for accessing Pro features. Please check once if you are logged in using the registered email address/broker ID.
You might get logged out of your account while making the payment for a pro plan or for inactivity over a long period of time. You simply need to login again to access the Pro features.
Users can login using either of the below methods -
- Login with Email
- Login with Broker account
- Login with Social accounts (Google or Facebook)