Tickertape Pro membership is mapped against an email address/broker ID which should be used to login to Tickertape for accessing Pro features. Please check once if you are logged in using the registered email address/broker ID.
Please visit this article on how to check if you have Pro enabled on your registered email.
You might get logged out of your account while making the payment for a pro plan or for inactivity over a long period of time. You simply need to login again to access the Pro features.
Users can login using either of the below methods -
- Login with Email
- Login with Broker account
- Login with Social accounts (Google or Facebook)