I have a similar problem. The mobile login is very unstable and keeps getting logged-out. I have logged in about 15 times today.
Issue appears every few hours, seemingly randomly. I did notice the issue happen once when I navigated to the sub-domain, Stock Screener.
In my opinion, navigating to a sub-domain might be creating a session conflict.
Please investigate.
Tickertape team,
This issue is now occurring frequently. I was logged out twice in less than an hour today.
Browser details:
Microsoft Edge Version 118.0.2088.76 (Official build) (64-bit)
Please investigate on priority.
a. ramappa
Tickertape Team
I subscribed to the Pro version as your platform is very impressive. But the login process is frustrating. A few observations:
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1. Session invalidates several times during the day.
2. Based on above, need to often validate via phone OTP.
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1. Login using only phone number is highly restrictive.
2. Email validation is important, especially when Users are overseas or unable to access the phone.
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The above is both an issue and a request to upgrade as a feature. Please do consider the same if not already done so.
Regards,
Abhilash