We want to inform you that our dedicated team is committed to processing fund withdrawals within 1 business day. However, it's important to note that the bank's processing time for these funds is typically 3-4 business days. We sincerely apologize for any confusion this may have caused, and we have already escalated this issue to our concerned team to update our FAQs and provide clearer information to our valued customers.
Regards
M
Mohammed Jaffar Shaikh
said
3 months ago
I have sold my Digital Gold & haven’t received the amount in my bank account, it’s been 3 days.
Kindly look into this matter.
V
Vikas kumar Parakh
said
3 months ago
I did not receive my money in account from selling gold
Hi,
I have processed my sales order to sell digital gold today. However, I no longer see my order in the platform and my sellable gold balance is now also zero. I am not able to get an idea if my transaction is successful or failed. Also, when will the money get credited to my bank account?
Sudhanshu rana